I guess the thrill of trying to understand the speech, let alone doing his job for him, is too much for some people. But don’t worry, the Ombudsman for Minorities is on top of it, it’s not the customer who is to blame, but the company for complying with the demand. But the result will be the same, the customer won’t be able to choose who will be the driver to ensure a better driving experience.
Taxi Center is breaking the law with racist ride guidelines
A Moroccan who has been a Helsinki taxi driver for over a decade, is angry. He says at the beginning of October, he accepted a call for a taxi, which he was forced then to cancel due to the arrival of additional information.
– There was an additional request by the customer for a Finnish driver. I made a u-turn, called the center, and canceled my call. It was an annoying and disturbing situation.
Special requests may be asked from the Helsinki Taxi Center when ordering a ride. The service is intended for example, extra space needed, traveling with a pet, or a family with children, who hopes for a child seat. City taxi inspector said that customers request, however, Finnish drivers more often.
– I do not see this, however, as a skin color issue, but a professional issue. Such customers are generally those with some bad experiences with foreign drivers. That of course is not the best possible way to start a taxi ride, for example, if the driver throws a navigator at the customer and says that tap into that where you want to go, says taxi inspector, Jukka Korvola.
The office of the Ombudsman for Minorities completely dismisses the Taxi Center’s practice unambiguously as illegal.
– In this breach of the Non-Discrimination Act, the professional in question was submitted to a clear disadvantage in the sight of others, Senior Officer Mikko Joronen.
According to him, the request of the customer for a Finnish driver itself, does not violate any law, but a request by the Taxi Center for a Finnish taxi driver indeed does.
The Moroccan taxi driver has been in a similar situation occurred only a few times before, but has heard of other instances.